Els is 'Certified Lean Six Sigma Blackbelt Specialist & Conflict manager'

"From my own experience, I know that you can deal with your setbacks in two ways: either you stick around and keep doing things like you did so you get what you got. The other option is that I help you step forward step to see what is possible and what you can influence yourself, only then is there room for improvement, and that process never ends.
It's a wonderful feeling when you know that you make the difference. "